Knowledgebase

How do I set up WideVPN?

Please refer to the Tutorials page.


Is WideVPN free?

No. WideVPN is a premium VPN service, free trial is closed now. Make order only $9.99/year.


How do I pay for my subscription? payment one-time or recurring?

WideVPN accepts payment via: Credit card: Visa, Mastercard, American Express, Discover, JCB, Visa Electron, Diners Club International PayPal Paymentwall: Support more than 200 Other payment methods: Alipay, UnionPay, Yandex Money, Interac Online, Mint, OneCard, Carte Bleue, Maestro, and more. All package pay one-time , if you want renew will have to make new order or renew.


Are there any limitations regarding the bandwidth, speed or number of switches between servers?

Our service has no limitations regarding the bandwidth or speed; neither limits the number of switches between our VPN servers.


In what countries can I use your service?

Our service can be accessed from anywhere around the globe, you will just need an Internet connection that supports one of our VPN protocols.


Refund Policy

If you are not satisfied with the VPN service provided by us, you can request a full refund within 3 days through our support ticket system. We are constantly working to improve our service so the feedback we receive from customers is very important for us.